Management Consultants
and Training Professionals

"Providing Direction For Your Future"

 

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Management Consulting and Executive Coaching Programs

For large corporations, government agencies, private sector corporations and single owner/operator businesses

Consulting Services

North Star has the unique ability to determine the root cause of management’s leadership challenges. Through a series of target-issue discussions and completion of a "Needs Analysis," North Star designs and facilitates custom training programs. Whether the need is to impart new knowledge or reinforce fundamentals, North Star's approach is fully accountable, as well as compelling. Training takes place at the client's site. Jill Staples is in high demand as a strong facilitator who inspires honest, ethical leadership skills. Using a targeted training program with measurable methods, North Star assists in the improvement of management’s effectiveness. Follow-up programs are established in advanced to ensure long term results. North Star partners with the client.

Executive Coaching

A confidential collaborative journey, one on one, with a manager or key staff member who may be exemplary in technical skills but lacks human relations skills. Guidelines, expectations and objectives are agreed upon at the beginning. This venture saves money by not losing key personnel. It also increases morale for those affected by the manager's actions (or non actions).

This Process includes but is not limited to:

  • Creation of agreement as to level of summaries to maintain confidentiality

  • Evaluation of individual strengths and challenges

  • Creation of individualized growth and development plan using short range goals

  • Honest feedback sessions

  • Delivery of feedback for future improvement

Mediation Services

Certified by the Supreme Court of Virginia
for General District Court Mediation 
(excludes; juvenile, domestic & family courts)

Qualified in dispute resolution

Contract disputes, employment issues, payments and even neighborhood grievances can be draining monetarily and emotionally. Services offered provide an alternative avenue to seek fair resolution of differences for ALL parties. Save your time and money.

 

Let's talk about your companies needs!

Use our Information Request Form

 


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Management Consulting & Coaching  |  Hotel & Restaurant Training  |  Health Care Professionals  |  Project Team Development

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North Star Hospitality, LLC.
Management Consultants
and Training Professionals

Jill A. Staples, C.H.A., M.S.
Phone: 904-206-9666
E-mail: message@north-star-hospitality.com
96016 Roxabogue Drive
Fernandina Beach, Florida 32034

 
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