Supervisory Skill Training
Your Supervisor’s are the axel around which your organization rotates. They lead/control the employees who in turn service your customers and they report to you. Ineffective Supervisors are the number one reason employees quit and go to work for your competition. Give your supervisors the training they need to be successful and grow. Call and let’s discuss how I may assist you.
Interested in the Certified Hospitality Supervisor’s Exam?
SUPERVISORY SKILLS
This training comes complete with a national certification from the American Hotel Lodging Educational Institute. The topics include, but are not not limited to;
- Communication and Leadership Skills
- Training Techniques
- Interviewing and Hiring
- Disciplining
- Motivating and Coaching
- Scheduling and Cost Control
- Basic Employment Legal Issues
- Time Management
- Conflict Management
This Certified Hospitality Supervision training course includes the very successful Welcome/ Introductory hour, 21 hours classroom training, 3-hour review and Exam. This training is comprehensive and effective. Classroom discussions and practical activities are held in conjunction with reading text chapters enhancing the educational process. This will be customized to meet your organizational needs.